Privacy Policy
Last updated August 30, 2024
Our Commitment to Your Privacy
At CrazyGoldenGates.co.uk, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our platform.
1. Information We Collect
When you use our platform, we collect certain information to provide you with the best possible service. This includes your contact details (name, email address, phone number), booking information (travel dates, hotel preferences), and payment details. Additionally, we may collect data about your interactions with our website, such as pages visited and services viewed.
2. How We Use Your Information
The information we collect is used primarily to facilitate your bookings and ensure you have a smooth experience on our platform. This includes processing payments, confirming reservations, and communicating with you regarding your booking. We may also use your data to improve our services, personalize your experience, and offer promotions or special deals that may interest you.
3. Data Sharing and Security
Your data is shared only with the hotel you book with and is protected with advanced encryption methods. We do not sell or share your personal information with third parties for marketing purposes. All transactions and personal data are handled securely to prevent unauthorized access.
4. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to update your details or request the removal of your data, please contact our customer support team. We are committed to respecting your privacy and complying with all applicable data protection laws.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and track your activity on our platform to provide personalized recommendations. You can manage your cookie preferences through your browser settings.
6. Third-Party Service Providers
We may engage trusted third-party service providers to perform certain functions on our behalf, such as processing payments, hosting our website, and analyzing data. These providers have access to personal information needed to perform their functions but are contractually obligated to protect your data and use it solely for the purposes we specify.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may differ. In such cases, we ensure that appropriate safeguards are in place to protect your information, in compliance with applicable laws.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
9. Contacting Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please don't hesitate to contact our customer support team. We are here to address your concerns and ensure that your privacy is protected.
10. Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed of any updates. Any changes to this policy will be effective immediately upon posting.